The owner of parking service business around some hospitals in Xi’ an said that he was not at ease.
Going to the hospital to see a doctor, in addition to queuing for registration, is worrying. Driving to the hospital gate for a long time can’t get in and can’t find a parking space, which is also a worrying thing for patients and their families. Recently, a new service, parking service, has quietly sprung up around some 3A hospitals in Xi ‘an to solve the parking problem. How exactly does parking service serve? The reporter had an experience in front of several hospitals.
experience
Depojia two-hour parking charge 39 yuan
At 9: 00 am on April 12th, the reporter drove to the intersection of Xiwu Road and Beixin Street, and found that the vehicles heading west of the intersection to the south gate of the Second Affiliated Hospital of Xi ‘an Jiaotong University had lined up in two "long queues" on the auxiliary road on the north side of the road, which was very slow. The reporter roughly counted, from the intersection to the gate of the hospital, there were 60 cars on the road only 200 meters away. The coordinator at the entrance of the hospital told the reporter that there are about 500 parking spaces in the hospital, but the number of patients who come to see a doctor by car far exceeds this number. Therefore, in the morning and afternoon rush hours, there are long queues of vehicles at the entrance of the hospital at any time. In addition, there is only one entrance to the hospital, so vehicles can only move forward a little while waiting in line, and if they are fast, they have to wait for ten or twenty minutes.
While the reporter was at a loss, a parking service man with a parking billboard came to the front of the car and asked the reporter if he needed to park on his behalf. "You give me the car, I help you park, very convenient. I take twenty or thirty orders every day, which is absolutely no problem. If you are not at ease, I will send you the keys immediately after the car stops. " The parking person hesitated to see the reporter and kept explaining in the introduction. Later, according to its requirements, the reporter scanned the code and paid attention to its company’s parking applet, selected "I want to park" online and left my mobile phone number. Immediately after paying 39 yuan with WeChat, a uniformed valet driver immediately came forward to inspect the vehicle, and then valet parking officially started. After the reporter got off the bus, another staff member wearing the uniform of the parking driver also told the reporter about the follow-up use. According to the other party, the service fee for this valet parking is 39 yuan, including valet parking and pick-up and delivery services, and parking is free for 2 hours. If it exceeds 2 hours, the overtime service fee will be charged by 4 yuan every half hour before 15: 00 and 8 yuan every half hour after 15: 00. When picking up the car, the customer can contact the parking agent directly by phone, or enter the WeChat applet and click "I want to pick up the car". The staff will drive the car directly to the designated place for delivery, or send the car keys directly to the owner.
user
I don’t feel comfortable giving my car to a stranger.
In the interview, the reporter found that in the long queue of vehicles at the entrance of the hospital, several staff members wearing parking uniforms shuttled back and forth, constantly recommending their services to drivers waiting for parking. The reporter observed for half an hour, and seven drivers chose the parking service. However, many drivers said that they "don’t dare to use it" for the time being. Mr. Lin, the owner of the car, said that it is really not at ease to hand over the car directly to strangers. "What if the driver drives away directly?" Ms. Chen, the owner of the car, is worried: "It is still a trivial matter that there is a collision. The driver of Wanyi Park has a big accident that hurts people. How should the responsibility be divided? Only the relevant records on the WeChat applet, without a paper contract, feel unreliable. "
Later, the reporter went to Xi ‘an Children’s Hospital, and saw the parking driver wearing the same uniform at the parking entrance of the west gate of the hospital. A valet parking driver surnamed Zhang told reporters that at present, there are seven or eight valet parking drivers waiting for orders in children’s hospital every day. Due to the limited number of parking spaces in the hospital parking lot and the large number of vehicles entering the hospital, it takes about 20 minutes or even longer for each order to pick up the car and park it. Because the valet parking service at the entrance of the hospital is still a new thing, some drivers don’t know much about it and don’t accept it, so most of the orders received are old customers, and even customers who have used valet parking service will take the initiative to contact the appointment form when they are in a hurry to park.
In the face of everyone’s questions, the reporter contacted Mr. Lu, the person in charge of Xi’ an, which provides a parking service platform. He said that at present, the parking service in Xi ‘an is only launched in the Second Affiliated Hospital of Jiaotong University, Xi ‘an Children’s Hospital and the First Affiliated Hospital of Xi ‘an Jiaotong University, and it has been in the promotion stage since it was launched on February 25. There are nearly 100 valet drivers in the company. From Monday to Friday, the time for taking orders is from 8: 00 am to 3: 00 pm every day. Now, there are nearly 1,000 orders per day on average. Although many car owners don’t know much about this, from the feedback of used car owners, everyone’s recognition is still relatively high. It is expected that this month, the platform will also open parking services for many hospitals such as Tang Dou Hospital and Provincial People’s Hospital. After the car owner successfully booked the parking service through the platform, the company will actively deal with the car owner’s concerns about vehicle rubbing and illegal vehicles during the parking period. In addition, the company has requirements for the driving experience and driving skills of the parking agent, and the driving experience must be more than 5 years. Mr. Lu also said that at present, the valet parking service at the entrance of the hospital has been carried out in Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Chongqing, Wuhan, Hangzhou and Xi ‘an. Next, the platform will open services such as valet parking for travel, valet parking in business districts, and meal parking, and soon the parking service APP will be launched, so that the car owner reservation service will be more convenient.
expert
Parking service is a new attempt and it is necessary to strengthen supervision.
Shi Ying, vice president of Shaanxi Academy of Social Sciences, said that as a new service mode, the parking service launched on the online platform really meets the parking needs of people who see a doctor. It is a new attempt, but supervision should be strengthened. In recent years, similar parking service services have appeared in the northern, Guangzhou and Shenzhen, but most of them are the products of commercial companies’ operation, and the fees are relatively high, which is not very acceptable to patients and their families. It is suggested that major hospitals should form an official hospital parking platform to standardize and integrate parking service services, so as to ensure the safety of vehicles to the greatest extent and protect the service personnel who park on behalf of customers.
Shi Ying also said that parking service can’t fundamentally solve the problem of parking difficulties, and functional departments need to strengthen parking guidance services, establish a perfect parking system, and at the same time strengthen the construction of public transportation near large hospitals to alleviate the parking contradiction from the source.
lawyer
Both sides of the service need to be careful to avoid disputes.
"At present, services in parking service are all commercial activities, and their development is also the general trend. However, there are no special relevant laws and regulations to restrict and supervise them in China. In the case of parking service, both car owners and parking service providers conduct online transactions, so it is necessary to legally restrict the rights and obligations of both parties. Both car owners and service providers in parking service need to be cautious to avoid unnecessary disputes." Zhao Xiaodong, a lawyer of Shaanxi Haogong Law Firm, said that from the perspective of parking service companies, parking drivers must have a driver’s license and driving experience, and at the same time, they must carry out daily management and supervision. For the owner, valuables should be carried with him before handing over the car to the driver. If the driver makes an appointment through the mobile phone client, the driver’s license and ID card must be confirmed, and both parties should protect their rights and interests. Reporter Gong Weifang
Source: Xi ‘an Evening News